Acknowledging a Mistake |
Agreeing |
Asking for Feedback |
Asking for Information |
Attending Moves |
Buffering Your Statement or Idea |
Changing Your Mind / Compromising |
Checking for Understanding |
Clarifying / Confirming |
Closing a Conversation / Presentation |
Comparing / Contrasting |
Contemplating An Issue |
Digressing |
Disagreeing |
Expanding on Your / Others' Comments |
Explaining Your Reasons |
Expressing Doubt |
Expressing Gratitude |
Generalizing |
Getting Someone's Attention / Interrupting |
Giving Your Opinion |
Hedging / Buying Time |
Highlighting / Emphasizing Issues |
Hypothesizing / Brainstorming |
Informing / Reporting |
Introducing Difficult Issues |
Linking Between Points / Showing Relationships |
Making Requests |
Paraphrasing / Self-Correcting |
Pre-closings |
Pre-requests |
Probing For Understanding |
Quoting Others / Using Reporting Verbs |
Redirecting the Discussion |
Rejecting Ideas / Saying No |
Suggesting |
Summarizing / Concluding |
Supporting / Encouraging |
Sympathizing / Empathizing |
Turn-taking / Offering the turn |
Verbalizing the Agenda |