Verbal Stratagems

Name
Acknowledging a Mistake
Agreeing
Asking for Feedback
Asking for Information
Attending Moves
Buffering Your Statement or Idea
Changing Your Mind / Compromising
Checking for Understanding
Clarifying / Confirming
Closing a Conversation / Presentation
Comparing / Contrasting
Contemplating An Issue
Digressing
Disagreeing
Expanding on Your / Others' Comments
Explaining Your Reasons
Expressing Doubt
Expressing Gratitude
Generalizing
Getting Someone's Attention / Interrupting
Giving Your Opinion
Hedging / Buying Time
Highlighting / Emphasizing Issues
Hypothesizing / Brainstorming
Informing / Reporting
Introducing Difficult Issues
Linking Between Points / Showing Relationships
Making Requests
Paraphrasing / Self-Correcting
Pre-closings
Pre-requests
Probing For Understanding
Quoting Others / Using Reporting Verbs
Redirecting the Discussion
Rejecting Ideas / Saying No
Suggesting
Summarizing / Concluding
Supporting / Encouraging
Sympathizing / Empathizing
Turn-taking / Offering the turn
Verbalizing the Agenda